About Us – Family-Owned HVAC Experts
Who we are
Total Comfort Heating & Air Conditioning, Inc. has been family-owned and operated since 1996. We specialize in innovative, energy-efficient HVAC solutions for both residential and commercial properties, from high-performance heat pumps and gas furnaces to reliable air conditioning systems designed for year-round comfort. Total Comfort has installed over 1,400 geothermal systems!
Our Goal
As a trusted provider of residential and commercial HVAC services in Maryland, we deliver top-notch service and maintenance for all makes, models, and system types. Our goal is to maximize your comfort, improve efficiency, and help you save money year-round.
Contact us today to learn more about how we can improve the comfort in your home or business and provide you with service that's out of this world!
Our Team
Total Comfort Heating & Air Conditioning is committed to protecting your privacy. This
Privacy Policy explains how we collect, use, disclose, and safeguard your information when
you visit our website www.tchvac.net and use our services, including our
SMS/text messaging program.
1. Information We Collect - We may collect personal information that you voluntarily
provide to us, such as:
Name
Email address
Mobile Phone Number (for SMS services)
2. How We Use Your Information - We use the information we collect to:
Provide, operate, and maintain our website and services.
Send informational messaging including text messages, if you have opted-in.
Respond to your comments, questions, and provide customer service.
3. SMS/Text Messaging Program - This section specifically governs our SMS/text messaging
program, which is a key part of our service.
Consent and Opt-In: By providing your mobile phone number and explicitly opting in to
SMS, you are consenting to receive text messages from Total Comfort. Message
frequency may vary. Message and data rates may apply. Please consult your mobile carrier
for information about your text and data plan.
Opt-Out: You can opt-out of our SMS program at any time. To do so, reply STOP to any
message you receive from us. Upon receiving your request, we will send you a one-time
confirmation message to confirm your Opt-Out. After this, you will no longer receive any
text messages from us.
Help: For help or information, reply HELP to any message you receive from us, or contact
our support team directly at [email protected]
Data privacy for SMS: We respect your privacy. Your phone number will be used exclusively
for sending the messages you consented to. We will not sell, rent, or share your mobile
phone number with any unaffiliated third parties for their marketing purposes.
4. Sharing Your Information - We do not sell, trade, or rent your personal identification
information to others. We may share your information with trusted third-party service
providers who assist us in operating our business and providing services to you, so long as
those parties agree to keep this information confidential.